Archive Monthly Archives: November 2008

Reducing Tension During Tough Times: Tip #2

Recently, I’ve been discussing ways to dial down tensions at work. Here’s another way to keep the peace in the office in these challenging times. Listening is a highly effective tool. But listening means more than taking your headphones off; and it’s more than just “hearing.” Try being an active, empathetic listener. It can be […]

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Reducing Tension During Tough Times: Tip #1

If tension at work leads to trouble, how do you reduce that feeling of unease? First of all, there’s humor. I always encourage people to view life through a Levity Lens™ and look for the funny aspects of a situation. That doesn’t mean viciously mocking bosses or customers, but it does mean that you can […]

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